Mosaic Home Care & Community Resource Centres: AWARDED THE GOLD MEDAL OF THE European Society For Person Centred Healthcare for its Person Centered, Community Focused Model of Care:
Mosaic is pleased to announce that it has recently been awarded the Gold Medal of the European Society for Person Centered Healthcare at the Society’s Annual Conference and awards held in London, the UK, in October of this year:
From the ESPCH: “The Gold Medal and its associated Certificate are awarded in recognition of your substantial contribution to the development of home and health care issues in the community and thus to a development of the person-centeredness of care when developing relations between healthcare professionals, home care providers, not-for-profit agencies and other important services providers that are needed to provide the wider levels of support often required by those in need in the community.”
At the conference Mosaic presented on its unique person centered care service in a talk titled ““The Meaning of Me®”: a Canadian blue print for addressing the complex whole that is the person at the centre of the community based homecare services model.”
From Jane Teasdale:“Mosaic’s blue print for Person Centred Care extends the notion that care based services should be implemented collaboratively with the individual and their families to one that also embraces the voice and the rich habitat of the mind and the being of the person being cared for. It is one that is also especially sensitive to the importance of community, the person’s place in the community and the wider dynamic that encompasses a person’s many dimensions of being. ”
Mosaic’s model of care looks to integrate for profit and not for profit community services and supports for home health care and to encourage a wider community involvement:
Mosaic has set up and funded community resource centres that combine both educational and fun events for individuals in need of care and their families with information on the many supports and services available in the community. It operates two resource centres across the GTA. Its resource centres provide socialisation opportunities for individuals, help for families and family caregivers, social integration of seniors within the wider community and the building of relationships with many service providers and businesses in the community.
“The Meaning of Me®”
Drawing inspiration from the Joseph Rowntree Report “A Better Life – What older people with high support needs value”, “The Meaning of Me” addresses the needs of the individual outside of the medical and support lens of the homecare model and develops a framework in which caregiver and client, family and client and ultimately the wider community and client can establish a richer set of conversations, relationships and connections. The Meaning of Me® is a journey of potential for the individual to reconnect with themselves, their interests and where possible their communities.
“The Meaning of Me®” closed the loop that Mosaic started with its community resource centres. It reached out to the community and drew it in and then reached out to the people in need of care and drew them in.
Mosaic has set standards and promoted the importance of community, person centred care and the importance of addressing the individual at the centre of care to individuals and families and the wider service and professional community. In so doing it is introducing new models and benchmarks of care.
Recognised as a best practise leader at home and abroad
Mosaic is recognized as a best practice leader in homecare services, and especially so in the way it addresses human values and social and community interaction..
Some Mosaic quotes regarding the importance of person centered health care in the home care model
“Looking more deeply at person centered care has allowed us to look beyond standard models of care, and their assessment processes, to areas that may also have impact with respect to the client’s physical and mental well being to greater extent; addressing typically “non care” areas, for older adults where complex care needs impact being, may well be of critical importance to the person in raising the quality of life otherwise achieved from outcomes limited to nursing and personal supports. “
“As providers of longer term home care service based relationships, that include a great many older adults with complex care needs, we also believe we have a responsibility, as gatekeepers of our specific environ, to address the importance of the person, outside of the typically defined care relationship, as a being rich in meaning, history and creative potential. We are especially aware of the gaps in care that relate to the person as a being of meaning and as a person existing within a wider community“
“To address the impact of gaps, especially those associated with loss of social interaction and reduced engagement in interests, activities and communities, we may have to be creative. “The Meaning of Me®”.”
“We know that loneliness and isolation can have quite dramatic impacts on health, for older adults, yet a healthcare system that does not address these issues somewhere along the chain of care does risk impaired health care outcomes.“
“Home care is one of the furthest points along chain of care that you can get for the older adult and occupies an important space in the care continuum, dominating essentially large parts of the person’s space and time.”
“Importantly the home is especially relevant to aging in place dynamics and community interaction and is therefore much closer to the personal centered care dimensions of the mind and community. It was this proximity to community and place, engendered by our long standing belief in the importance of community towards aging in place and age friendly communities, that helped gather our minds’ eye on “The Meaning of Me®” as an important interface to the person that we care for.”
Good caregiver introductions arise from strength and depth in the wider care-management processes of a professional homecare services provider.
Please click on the link to read the article at Caregiver Solutions.ca.
Picture of Nathalie Anderson and I receiving the Award of the Gold Medal of the European Society for Person Centered Health Care
AWARD OF THE GOLD MEDAL OF THE SOCIETY
“The Gold Medal and its associated Certificate are awarded in recognition of your substantial contribution to the development of home and health care issues in the community and thus to a development of the person-centeredness of care when developing relations between healthcare professionals, home care providers, not-for-profit agencies and other important services providers that are needed to provide the wider levels of support often required by those in need in the community.”
We would like to thank The European Society for Person Centered Healthcare for recognising the importance of person centred community focused models of care to those many individuals in need of care, their families and their wider communities.
We would like to thank our clients and families, our caregivers, community partners and members, and our dedicated staff, for the inspiration we have drawn from them.
We will use this award to encourage others to work together to push the boundaries of care and the ways in which we can all address the many dimensions of care needs and personal identity.
To have been invited to speak at the Society’s 4th Annual Conference for these two days in October, and to have been able to listen to those who are passionate and knowledgeable and share the same ideals of person centered care, has been an honour.
Jane Teasdale and Nathalie Anderson
Person centered care is an acknowledgment of the importance of identity for both sides. Moreover, issues of IDENTITY naturally extend the personal support and medical interaction in the homecare model to the many dimensions of the mind and the community:
Looking more deeply at person centered care has allowed us to look beyond standard models of care, and their assessment processes, to areas that may also have impact with respect to the client’s physical and mental well being to greater extent; addressing typically “non care” areas, for older adults where complex care needs impact being, may well be of critical importance to the person in raising the quality of life otherwise achieved from outcomes limited to nursing and personal supports.
As providers of longer term home care service based relationships, that include a great many older adults with complex care needs, we also believe we have a responsibility, as gatekeepers of our specific environ, to address the importance of the person, outside of the typically defined care relationship, as a being rich in meaning, history and creative potential.
For many of those who are in “the chain of care”, it is the very fact that we are aware of the imbalance in the lives of those we care for that we see the need for this greater emphasis on the person.
It is not just that a person’s best interests should come first, but that the ability to make decisions in their best interest cannot be made without first defining what those interests are.
Person Centered Health Care–Some additional defining thoughts with respect to Mosaic’s Presentation at the European Society For Person Centered Health Care’s 4th Annual Conference
Certainly, for us, looking more deeply at person centered care has allowed us to look beyond standard models of care, and their assessment processes, to areas that may also have impact with respect to the client’s physical and mental well being to greater extent; addressing typically “non care” areas, for older adults where complex care needs impact being, may well be of critical importance to the person in raising the quality of life otherwise achieved from outcomes limited to nursing and personal supports.
Should putting the person first and foremost at the heart of interactions involving personal support, nursing and medical care decisions be anything but an interaction of central importance to the care relationship? The recently formed (2014) European Society for Personal Centered Health Care, whose annual conference we will be presenting at this Friday, thinks so and frames its person centered context thus:
27 October, London, England: Mosaic will be presenting on the importance of the person at the centre of the community focused home care model!
The “Meaning of Me®” For Those In Need of Home Care
“What do older people with high physical and mental support needs say they want and value in their lives?”
This question was posed by a 2011 Joseph Rowntree Association report “A Better Life – What older people with high support needs value”. It made some key observations some of which I note below.
“older disabled people are generally still viewed through the “medical model” (in which the focus is on the impairment) and the discourse is one of dependence, care, dignity, frailty and pity…. The focus has been on their needs in relation to services, rather than their broader aspirations in relation to their lives.”
“All of us, regardless of age, need opportunities to show others who we are and to feel good about ourselves… many older people with dementia want and are able to tell us about their views and experiences, even if they are confused about some factual details of their lives.”
To date the private and public home care service model has largely been built around the delivery of personal support and to a lesser extent medical assistance. Clearly this is a very important base, but it fails to address personal, social and emotional needs, desires and objectives of the individual.
How can firms develop a more complete model of care? Well there are a number of things they can do.
They can set out to find out more about the individual’s life history, interests, hobbies, challenges, wishes interests and values within a framework and medium that engages the individual, care givers and family in an ongoing conversation. As a firm, we have developed and instituted a personalized conversation framework, “The Meaning of Me®”, around which we deliver lifestyle services and activities.
Mosaic has been asked to present on its unique Person Centred Care Service, “The Meaning of Me®”, at the European Society for Person Centered Health Care’s Fourth Annual Conference and Awards Ceremony in London UK 26th and 27th October 2017.
Jane Teasdale, Business Development Director and Principal Owner will deliver the talk “The Meaning of Me®”. A Canadian blueprint for addressing the complex whole that is the person at the centre of the community based home care services model.
This is a late post for World Alzheimer’s Day: it was ready to go but my service provider, for some reason, would not post the World Alzheimer’s Day logo that was included. So apologies but tech issue got in the way.
Every September 21st is World Alzheimer’s Day across the globe. On World Alzheimer’s Day organizations around the world do their part in raising awareness about Alzheimer’s and dementia. This year Mosaic is doing its part by inviting the community into our Community Resource Centres to pick up free information on Alzheimer’s. Stop by one of Mosaic’s Community Resource Centres to discover what information we have!
Mosaic has a variety of information about Alzheimer’s and dementia available to the community. We have a number of brochures from the Alzheimer Society including information specific to our partners at the Alzheimer Society of York Region and the Alzheimer Society Toronto. You can also pick up a flyer of our First Link® Memory Café and Memory Café that are starting up next week. Mosaic’s Memory Café’s offer a place where people who are interested in memory loss or have early on-set dementia can learn about dementia in a place free of any stigma’s. For caregivers, Mount Sinai Hospital offers dementia support programs from the Joseph Joel Reitman Centre. If you are interested in learning about Alzheimer’s and dementia stopping by one of our Community Resource Centres is a great way to start by picking up information from the Alzheimer Society to review.
Mosaic also carries information on other organizations and services for people with dementia and their caregivers. Not only does Mosaic carry an assortment of information from the Alzheimer Society but we also carry information from other organizations like Memory & Company, Toronto Memory Program, and the Dotsa Bitove Wellness Academy that offer services for people with Alzheimer’s disease and dementia. Among these great organizations Mosaic also has brochures on day programs that are available to people around the GTA.
With World Alzheimer’s Day here you can participate by learning about the disease. Stopping by Mosaic’s Community Resource is a great way to start!
The Alzheimer Society Toronto & Alzheimer Society of York Region Welcomes you to this Fall’s Memory Cafe events featured at Mosaic!
Welcome to a cafe style environment geared towards people diagnosed with Early Alzheimer’s disease and/or related dementias, their Care Partners as well as those who worry about memory problems. The cafes provide a friendly atmosphere where people can socialize and share experiences over a cup of coffee or tea/refreshments.
The “café environment” idea was pioneered by Dr. Bére Miesen, a Dutch clinical psychologist in 1997, with his key message:
“Do not hide away – come and participate with us, in this safe [AC] space, and in society and life as much as you can. You did not ask to get dementia, and it could happen to any of us. Here we understand – and want to talk about it and learn to live with it.”
According to Dr. Marco Blom “an AC is much more than a social gathering. Its purpose is to reduce the stigma surrounding dementia by facilitating social contact and providing education about dementia, for everyone affected by and interested in all types of dementia…..topics relating to dementia are presented and discussed knowledgably, sensitively and openly with people with dementia their carers/caregivers”
This new program is held in the Mosaic Home Care Community Resource Centre at our Toronto Location at the Canadian National Institute for the Blind. The community space provides a relaxed atmosphere where individuals can socialize, play games, listen to guest speakers, and ask questions in a non-threatening environment. Support staff from the Alzheimer’s Society, social workers and other professionals are there to provide support and guidance.
And, a final word from Toronto “Women’s Brain Health Initiative”: “dementia….it’s not a blemish that you must hide from others or a top secret burden you must carry alone. Rather, let’s face the fact that we need each other in this challenge…..It does not erase who you are or all of the things you’ve done over the years- the parenting, the teaching, the career, your youth, your faith, your identity. Dementia is not you, and that’s a truth we shouldn’t whisper.”
To find out more information on The Memory Café in Toronto contact http://alz.to/ or call 416-322-6560 and speak with Romina.
Memory Café at Mosaic will run the last Wednesday of each month from 10:00 a.m. to 11:30 a.m. call 416-322-7002 for more information. This program is organized by the Alzheimer Society Toronto and partnered with Mosaic Home Care Services & Community Resource Centre.
To find an Alzheimer’s Café in your area: Contact your local Alzheimer Society for Services and information. Alzheimer Society in your area at www.alzheimer.ca/on or call 800-879-4226
To find out more about the First Link®Memory Café in York Region contact www.alzheimer-york.com or call 888-414-5550 and ask for Jonathan Macri.
First Link ®Memory Café at Mosaic will run the last Tuesday of each month from 1 p.m. to 2:30 p.m. call 905-597-7000 for more information. This program is organized by the Alzheimer Society York Region and partnered with Mosaic Home Care Services & Community Resource Centre.
Director of Business Development & Community Relations