Today is Personal Support Worker Appreciation Day in Ontario!!

Posted by Janesgtacafe on May 18, 2016 in Keynote |

It’s a day to recognize all of your very hard work, your dedication and your care that you provide everyday to those in need. We recognize that your role can be very demanding but also very rewarding.


Each and every one of you make a difference in the lives of those that you help as well as their families. Because of you, families can worry a little less knowing that you are there when they cannot be…that you have all of the training, skills, patience & compassion to provide the best care for their loved ones. .


You are there on many special occasions…helping Mom’s, Grandmothers, Sisters & Aunts on Mother’s Day…helping Dad’s, Grandfathers, Brothers & Uncles on Father’s Day…for long weekends, over nights and holidays. You are there with their first smile and greeting in the morning to wishing them a restful sleep at night. You are there.


On behalf of our entire Mosaic Team, we want to thank you for all that you do.


Happy Personal Support Worker Appreciation Day!

May 19/2016

Kimberly Davies


A trip down memory lane with the North York Historical Society (NYHS).

In late April Mosaic took a trip down memory lane with the North York Historical Society (NYHS). Mosaic and the community was excited to have long-time North York resident and former president of the NYHS Bill Aird come into our community resource center for a nostalgic presentation. His presentation titled “Memories of North York” focused on the places and people of our North York community throughout our history. Attendees were treated to a guided trip back in time in the North York community thanks to Bill!

Bill’s presentation focused on the history of the people of North York. He started his presentation by talking about the history of the Golden Lion, the symbol of North York. The Golden Lion was carved from oak for a local North York Inn, going as far back as 1834. The Golden Lion currently sits in a glass case at the North York Library. After describing the history of the Golden Lion, Bill went on to look at discuss pictures throughout the history of North York.


Picture of the Golden Lion at the North York Library.

Bill from the NYHS took attendees on a trip through the history of North York. The presentation was filled with vintage photos of farmers, harvests, radio cars, old classrooms, and famous North York residents like Canadian illustrator C.W. Jeffries. Bill went into the history of each photo, like the importance of farming, how communities were arranged, how the community evolved, how public transportation evolved, and the importance of education in the area. Sharing his vast knowledge on the history of North York community, attendees were glued to Bill as he informed everyone about the history of their community. This was one of Mosaic’s most well received events in recent memories, with all the attendees wishing for Bill to return with another history lesson!

Looking for more fantastic Mosaic events?

Stop by the Mosaic events page to find out what other fantastic events Mosaic will be hosting at both our Markham and Toronto locations. Be sure to attend Mosaic’s “Roaring 20’s” event on June 3rd, 2016 where we will celebrate Senior’s Month with a spectacular event that will be a lot of fun for Mosaic and the community!


Spring is here and Mosaic’s latest quarterly newsletter is out!

Posted by Janesgtacafe on May 5, 2016 in Community, Events, Keynote, Newsletters |

Spring is here and Mosaic’s latest quarterly newsletter is out! Stop by one of our community resource centres to pick one up or view it on our website. As the winter weather slowly fades away and the sun’s warmth begins to heat everything up, Mosaic is excited about the upcoming events that are being hosted at both the Markham Office at The Shops on Steeles and the Toronto Office at the CNIB Centre. This spring and summer join Mosaic for a number of fun, educational, and active events that include pole walking, a history lesson, and a trip back to the 1920s to celebrate Senior’s Month in June.

Mosaic’s Foot Care Clinics and First Link Memory Café’s return. Mosaic’s monthly Foot Care Clinic’s return to both the Markham Office and the Toronto Office. Get your feet pampered and treated by Mosaic’s foot care nurse who will treat calluses, ingrown toenails, corns and fungus. Clinics are held on the third Monday and Wednesday of the month at the Markham Office, and the third Tuesday of the month at the Toronto Office. The Alzheimer’s Society of York Region will be returning this spring to host the First Link Memory Café at Mosaic at the Markham Office yet again. The Memory Café is a great opportunity for individuals with or interested in memory issues to socialize and network with others. The Memory Café will return in September after a summer break.

Mosaic’s Markham Office will be hosting a number of fantastic events during the spring and summer. In late April Mosaic invites Bill Aird from the North York Historical Society to talk about the “Memories of North York” focusing on the history of the North York area during the 20th century. In May Mosaic welcomes Dr. Scott Levine from the Vita Health Clinic who will be hosting a fun and interactive presentation on how to walk properly. In celebration for Senior’s Month in June, Mosaic will be travelling back to the 1920’s with a wonderful celebration that will include food, music and a special presentation by Lianna Harris. Make sure you join Mosaic for this special celebration! Finally, Mosaic will continue its Pole Walking Club this spring and summer. The club will meet on Friday mornings once a month in April, May and June before moving to a weekly schedule in July and August. Join our Pole Walking Club to get fit this summer! A full list of Mosaic’s events at the Markham Office can be found here with more information on each event.#



Mosaic’s Toronto Office will also be hosting a number of fantastic events for the community over the next few months. Starting in April, Mosaic welcomes back Deborah Maw for an afternoon of flower arranging and design. This will be another hands on event after Deborah hosted the well-received garden plants class a few months ago. In early May, Mosaic welcomes back Kelly James from Delmanor, Tridel-inspired retirement communities & Ranjith of Priya Yoga for an afternoon of chair yoga and relaxation and meditation. This program was well-received in the past, and Mosaic is happy to bring it back to the community. In late May Mosaic will be bringing back Dr. Scott Levine to the Toronto Office for an encore of his presentation on walking properly. Finally Mosaic is excited for the return of the Pole Walking Club to the community around the CNIB Centre. Last summer’s Pole Walking Club was well-received by the community, and Mosaic will be hosting the club once again during Thursday mornings in July, August, September and October. For more information on events at the Toronto Office take a look at our events page here.



Mosaic is excited to host a number of fantastic events at both Markham and Toronto Office’s this spring and summer. To register for these events please contact Mosaic at 905 – 597 – 7000 or info@mosaichomecare.com. Interested in more information about Mosaic? Register to receive our quarterly newsletter on our website to receive it as soon as it is done. Mosaic’s events fill fast, so contact Mosaic today to make you do not miss out on an opportunity to learn and socialize!


High Tea @ The Ritz..2016

Posted by Janesgtacafe on April 15, 2016 in Downtown, Events |

A belated post with pictures and commentary from “High Tea at The Ritz 2016 An Afternoon of Design, Dance and Festivities” that Kimberly Davies and I (Jane Teasdale)  attended on 3 April.

Supported by the Interior Design and Architectural Community, Canada Cares High Tea at The Ritz is a star-studded affair that brings together the who’s who in the Toronto design community. With a flare for what’s trending, unique, and of course, the latest take on all that’s gorgeous, High Tea at The Ritz is now in its fourth magnificent year.


The day, a blustery cold winter’s day, could not have been different from the upcoming sunny weekend we have before us. 

But what a lovely afternoon! So thank you to the organiser Canada Cares Canadian Abilities Foundation.

Mosaic Home Care Services and Community Resource Centres had an information table at this event (held at The Ritz Carlton Hotel in Downtown Toronto).

The Mosaic team worked hard in providing a wonderful display in keeping with the event “High Tea at The Ritz”. We had a large British Flag as a back-drop behind our booth, a large Spode Antique teapot with cups and saucers, a lovely light teapot which was the design of our own Kimberly Davies, sachets filled with Twining’s of London teabags and some candies as give-a-aways. We also had a wonderful book of British Greats displayed on our table featuring Teatime in Britain (Jane Pettigrew). We also provided our Mosaic Home Care Information and resources for those individuals who are caring for a loved one needing additional care and support.

There was a wonderful assortment of small afternoon sandwiches and appetizers on the tables there were lovely spring flowers and an assortment of small scones, with clotted cream and then an assortment of delectable desserts.

David Carter took the stage and spoke he capitated the audience with his very British demur and London accent. David is a London based interior designer who works in high end residential projects both in the UK and abroad. He had mentioned to the audience that this was his first time visiting Toronto. He states in the program for the event “Tea at the Ritz” in the article about David Carter. Carter’s grand designs are driven by strong ideas and conviction that a successful interior should reach out and touch our emotions. By mixing glamour, luxury and wit with his uncompromising commitment to quality and sharp eye for detail, his work succeeds in doing just so.

David Carter also has a boutique hotel called the 40 Winks http://www.40winks.org/ which has been operating since 2009 and located in the east end (a very trendy area of London) that has been called “the most beautiful small hotel of the world” by German vogue while The Economist calls him “the worlds most extraordinary hotelier”.

His boutique hotel can only host three guests at a time making every stay seductive, memorable and enchanting according to the write-up in the Canada Cares High Tea at The Ritz programme for the event.

Apologies to Kimberly Davies whose photo seems to want to display itself upside down!



Mosaic’s Art Day

Posted by Janesgtacafe on March 30, 2016 in Community, Life and art, Lifestyle Services |

On a warm Monday morning in March, Mosaic Home Care Services & Community Resource Centre welcomed Patricia Moore to our Community Resource Centre to teach our eager guests a simple and fun way to create their own personal pieces of art.

image image image

At the end of the session, the new artists left with their own creative masterpieces and the knowledge of how to create their own abstract art with cheap and simple tools.

Participating in the art class was a relaxing, entertaining experience and fun experience for everyone involved. After creating an artful masterpiece one can easily see the amazing health benefits that painting has. A small painting session left everyone feeling creative, helped foster positivity, and helped relieve stress. It was an easy and fun way to get involved, creative and spread positivity!


Social Work Week: Our aging population and the “Retirement Community” concept.

Posted by Janesgtacafe on March 17, 2016 in Community, Education, Life and art, Retirement homes, Social networks, Social work |

Last week was “Social Work Week” in Canada and I thought this post from Jen Beninato, a social service worker and MemoryPlus Manager for Delmanor Elgin Mills Retirement Residence, would be appropriate to help mark that week.


The global population is aging at an accelerated rate. In 1950, just over 5% of the world’s population was 65 years or older. By 2006, that number had jumped to 8%. By 2030, experts anticipate that older adults will comprise 13% of the total population—one in eight people will be 65 or older[1]. Seniors are also living longer, therefore coordinating care with seniors and their families and complicated service networks is vital. With this in mind, more and more seniors are making the decision to move into a retirement community. Seniors are unique and can have a multitude of challenges throughout their life that don’t resolve once they set foot through the door of their new home.

Some of the challenges older adults and seniors face include depression, isolation, addictions and poor coping skills when faced with failing health and mobility. Where do the staff and Residents turn when they are faced with family dynamics, need service navigation and access to resources? Social Workers and Social Service Workers play a significant role in the provision of care. They set the stage for an ongoing relationship, provide a contact that Residents, families and staff can turn to for assistance. They act as the advocate and assist Residents in dealing with personal and social problems by delivering counselling, community services and social support[2] (Social Workers or Social Service Workers who are specifically trained and educated in the challenged seniors face can act alone, or with members of the interdisciplinary team, to advocate for services that promote health and wellbeing, while maintaining the Residents dignity and autonomy). Social Workers and Social Service Workers can also work with staff to develop strategies to ensure the resident has optimal quality of life. Social Workers/Social Service Workers play a key role in the care planning for residents. Their feedback is vital in ensuring residents are being treated with dignity and respect. With this being said, why are so many retirement communities lacking a Social Worker/Social Service Worker on their teams?

The concept of a Retirement Community has evolved in the recent years. When the general population envisions a retirement community, they picture a group of seniors who are perfectly healthy, but were lonely in their own homes and seeking like- minded people. Currently, older adults and seniors are facing more and more challenges that require the expertise of a specially trained Social Worker/Social Service Worker. Families are also facing challenges as their parent or loved one moves into the next chapter of their life. Families are often left with feelings of fear, anxiety and confusion on how to best support their loved one. The SW/SSW can provide the space for families to talk through their feelings in a safe and supportive environment.

While not as common in retirement as in Long Term Care, ethical issues can arise which cause feelings of discomfort for many staff. Having a Social Worker/Social Service Worker on site to help staff work through an ethical framework can help ease discomfort and provide support to conflicted staff.

Service navigation can also act as a challenge for staff in a retirement community. Social Workers/Social Service Workers play a vital role in building relationships with key stakeholders in the community. It is often left to the Health and Wellness manager to coordinate with CCAC and other outside agencies for services on behalf of the resident. Having a Social Worker/Social Service Worker on site for this purpose can allow the Health and Wellness Manager to focus on other tasks, while still remaining involved in the care/discharge planning of the resident.

By not having a Social Worker/Social Service Worker as a part of the leadership team in a Retirement setting, both Residents and Staff are missing out on a vital part of their overall wellbeing. The passion and dedication a Social Worker/Social Service Worker demonstrates is one that cannot be replicated.

Content by: Jen Beninato MemoryPlus Manager

80 Elgin Mills Road E.

Richmond Hill, ON  L4C 0L3

Phone:    905.770.7963
Fax:         905.737.7446
Email:      jbeninato@delmanor.com
Web:        www.delmanor.com

[1] Lopez, A.D., Mathers, C.D., Ezzati, M., Jamison, D.T., & Murray, C.J.L. (Eds.) (2006). Global Burden of Disease and Risk Factors. Retrieved January 24, 2008, from www.dcp2.org/pubs/GBD

[2] What is a Social Service Worker? www.ocswssw.org/about-us/about-ssw


March is Fraud Prevention Month!

Posted by Janesgtacafe on March 4, 2016 in Fraud Awareness Month |


Pictures are taken from the Competition Bureau of Canada’s website

We all have banks, we all pay tax, we all buy things, many of us go on holiday somewhere occasionally, and most of us now have some form of electronic device linking us to the internet. We all have wants, needs and emotions that can be manipulated.

We get e mails saying “the CRA has a tax rebate/or pay up”, “there are problems with your account” so please click on the link etc. Some may get phone calls saying “your computer is compromised”, “you have won a holiday” and you may even still get a door to door visit from someone trying to sell you something.

It is hard to keep track of all the scams and frauds out there. Most can spot a scam a mile off, but every now and then you do wonder. Bona fide businesses and organisations do e mail you/call you send you letters for a number of reasons and most of our communication now is conducted electronically.


So how do you know who to trust? The simple rule is trust no one.

Unless you have requested the information and initiated the communication, never click on a link sent by anyone or any organisation (whether you use them or not), never respond in any form (e mail, letter, internet, telephone) and never pass on any personal information. No matter what the promise, no matter what the threat, no matter how much sense it makes, DO NOT RESPOND!

If you suspect it is really from an organisation you deal with and that the communication is real then call them directly with your own access number or access your accounts through your usual way.

But the more vulnerable you are the less able you are to make these decisions. This means you have to trust someone to make decisions for you and when this happens you become even more exposed to scams and frauds and poor advice.

Vulnerability does not always mean that you are old and have cognitive challenges. You can be vulnerable if you do not have the necessary knowledge and expertise to make a decision on a purchase or an issue. The less you know about something the more you have to rely on others.

For financial, legal and medical decisions seek someone who has a fiduciary responsibility to look after you (i.e. do not use salespeople to make decisions for you), look for qualifications and professional associations that adhere to fiduciary standards. If you are looking for help with an aging parent you probably need help from a geriatric care management professional before you start selecting a homecare provider, and, if at all possible, avoid anybody offering advice for free or in return for commission.

For large purchases buy direct from reputable and well known organisations and do some research into the products using a number of different sources. If you want to buy on the second hand market then you will need to spend time researching what you need to know about the decision making process as well as the product. We are all vulnerable if we do not take care and for those who are vulnerable we need to take special care!   Do not trust anyone unless you know you can trust them and this trust is clearly specified in either  government regulation or professional body rules and code of ethics.  In all other relationships keep your distance and do your research. 

The Canadian Competition Bureau has a website (http://www.competitionbureau.gc.ca) on fraud and page dedicated to fraud awareness month. More information can be found its THE LITTLE BLACK BOOK OF SCAMS.  And of course, you can find lots of information on scams and frauds on line.


Make Friends & Socialize…..

Posted by Janesgtacafe on March 2, 2016 in Health and exercise, Social networks |

Recent studies have shown just how important social connections are to our health.

A few news articles have even suggested that having strong social bonds are as important to our health as exercise and diet! The study done by the University of North Carolina looked at social connections at different stages in life, measuring key factors like blood pressure and body mass index. It found that the stronger a person’s social connections the better their overall health. Isolation and weak social connections are bad for our overall health.

Seniors in particular are prone to isolation. As the cold of winter starts to fade away and we enter spring let’s use this opportunity to forge new connections and make new friends. Here are a few ideas to help create and strengthen social bonds with friends and family, new and old:

1. Find a Hobby

Hobbies are a great way to make new friends or strengthen older bonds. Try and find a new hobby to immerse yourself in or rediscover an old hobby of yours that you used to love. Try and recruit your current friends to join you. You can also find groups or clubs that share your hobby and meet new friends.

2. Join a Community Centre/Social Club

Get a membership at your local community centre or social club. These places are great ways to make new friends and try new things. They offer a number of events that you can attend to make new friends or see with your friends and family. You can go a step further and volunteer at these events to meet members in the community and help in the organization of these events.

3. Strengthen the Bonds You Already Have

Take time to strengthen your social bonds with friends and family. Gather your friends and visit the ROM. Get the family together over dinner and board games. Try something new with your friends and family members. Share stories, share experiences, laugh together and grow the friendships and bonds you already have.

This spring use the warm weather to create and reinforce your social connection with people in your life. Mosaic Home Care offers free community events and community resource centre’s where you can find clubs and community centres. Get out there and socialize this spring. It’s good for your health!

If you need help on what’s available in your area why not come visit one of our community resource centres…..


Dr Sharon Cohen, a special guest at the first Memory Café of 2016

Mosaic Home Care Services & Community Resource Centre and the Alzheimer’s Society of York Region hosted the return of the First Link Memory Café in 2016.  Both organizations were excited to have a very special guest give a presentation: Dr. Sharon Cohen the medical director of the Toronto Memory Program.


Dr. Sharon Cohen has the audience’s attention during her presentation

Dr. Cohen provided much information about Alzheimer’s as well as the wonderful research that the Toronto Memory Program is doing to learn about the disease and ways to fight it. Having Dr. Cohen present at our first Memory Café of the year was the perfect way to start off the year!

The First Link® Memory Café is hosted by Mosaic and the Alzheimer’s Society of York Region. Now entering its 4th year, the First Link Memory Café is an opportunity for individuals who have been diagnosed with early Alzheimer’s disease and/or related dementia, the caregivers, and individuals who worry about memory problems a chance learn about memory problems. The memory café provides a safe place for individuals to share their stories and socialize with others, without the fear of being stigmatized because of their dementia. Being socially, physically and mentally active is good for our brain, and the First Link® Memory Café looks to provide that setting for the community.

Dr. Cohen told us that Alzheimer’s disease is not normal aging, and the biggest challenge is finding the disease early on. The disease takes a very long time to develop, with early stages taking root 30 years before later ones.

Read more…


A chance for the community to find out what Community Care Access (CCAC) provides?

Posted by Janesgtacafe on February 3, 2016 in CCAC, Community, Events |

On Thursday, January 21st, 2016, Mosaic Home Care Services had Central CCAC come into our Community Resource Centre in Markham to provide our community with an opportunity to find out what services CCAC could provide them with, as well as answer any questions that they had.


Inna has the community’s attention as she describes CCAC’s services.

Inna and Oksana from CCAC spent a good portion of the afternoon describing the services, clarifying roles, and answering questions. The community found the presentation very informative and was glad that Central CCAC was able to clarify how things work and that they were available to answer questions.

During their presentation, Inna and Oksana from Central CCAC informed our community of the number of services CCAC can help provide. They described to us the important role of care coordinators as the gate keepers and coordinators of care for patients. As a patient looking for care from CCAC Inna and Oksana made it clear that good, clear communication between a patient and their case manager is important in providing the best care. They describe the process of getting an assessment to receiving care, what & how assisted living works, how people can apply for telehomecare, as well as how patients can apply and be put on a waiting list to get into a long-term care facility. After describing their services, Inna and Oksana spent the rest of their time answer questions from the community, as well as clarifying things people misunderstood about CCAC.

Mosaic carries a variety of literature on CCAC and what they can do for seniors in our Community Resource Centers. If you are looking for brochures and information on CCAC and what they can provide you with, make a visit to one of our Community Resource Centers where Mosaic staff can give you those brochures, as well as help you find other organizations and services that you may need. Mosaic’s Community Resource Centre’s are the perfect place to start educating yourself on the organizations and services that are available to you!


Inna, Jane, Oksana and Mala take a minute to pose for a picture.

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