Social Workers: Helping Resolve Life’s Challenges

Posted by admin on March 4, 2019 in Social work, Social Work Week, Social workers with Comments closed |

Every year in March, Canadians acknowledge the important work provided by Social Workers with Social Work Week. This year, the theme is “From everyday issues to complex needs: Social Workers, it’s what we do” and is being held the week of March 4-10, 2019.

The primary role of a Social Worker is to help people resolve their problems or challenges that are affecting their daily lives. They help identify what is causing the challenge or stress, and work with the individual to develop coping strategies. Often, this involves connecting the person/family to organizations in the area where they live.

Social Workers (about 17,000 in Ontario!) can be found in hospitals, family agencies, mental health settings, schools, and Employee Assistance Programs, to name a few. They are truly the ‘system navigators’ helping to connect those who may have entered the health care system and need help finding out who does what.

Examples where a Social Worker might help: mediating families in a crisis such as: an unexpected illness, grief counselling and elder care. Suicide prevention, mental health counselling, bullying and abuse and the stresses that people live with are all situations where Social Workers can help.

As our society ages and the number of socially vulnerable adults with complex care needs grow, the conflict between available resources – finances, people, time – will also grow, with more and more individuals seeking help from Social Workers.

It is unimaginable for most of us to think of what a ‘day in the life of a social worker’ would look like working with individuals and families who are in crisis, day in and day out. Take a few minutes to think about this. It’s not an easy job and it takes a special person to be a Social Worker. Be thankful that there are those who choose this career path because they want to help others. And they do a wonderful job!

At Mosaic, most of our clients are older and have complex care needs, so we work with Geriatric Care Managers, who are often Social Workers. We also work with Social Workers in hospitals when a patient is about to be discharged. And we have our very own Social Worker, Sarah, who is an important part of our team.

Mosaic staff will be visiting social workers at hospitals during March with food and treats as our way to say thank you to them. If you know a social worker, please take the time to acknowledge them!

If you are looking for a Social Worker who can help with an elderly parent or friend, please call Mosaic and we can refer you to a number of Geriatric Care Managers. Or, if you are looking for programs or organizations that have a Social Worker on site, our Community Resource Centres can help you with this. Call us at 905.597.7000 or 416.322.7002 or visit our website for more information:

For more information about Social Workers, please visit their website:


February – The Month of Love

Posted by admin on February 14, 2019 in Community Centres, Valentines Day with Comments closed |
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Beth Eshete and members of our community on Valentine’s Day 14 February 2019

Every year, seemingly the day after New Year’s, the advertising starts for Valentine’s Day. Red hearts in store windows, media advertising diamond jewellery to show how much ‘you love a person’, and of course, chocolate. Let me say right now, I LOVE chocolate. Seriously.

In the coldest month of the year, we have the excuse to get cozy with one another and celebrate love. But what does Love mean? If you asked 10 different people, you would get 10 different answers. Of course, there would be some overlap, but each person has their own love story. What is yours?

Would Chapter One be about the pet you had as a young child or about a sibling you looked up to? Maybe Chapter Two would be about your first love when you were only 8 years old? What chapters would your first kiss, your first break-up/make-up and your first ‘I Love you’ fall in to? Weddings, children and family pets. So much love! An entire lifetime could be put in to Chapters for sharing.

We now celebrate Family Day in February. It’s a great way to spend some time together and perhaps watch a movie or read excerpts from a book. So many options to choose from be they classic or modern. Remember these? 101 Dalmatians, The Bridges of Madison County, The Notebook, Titanic, Casablanca, The English Patient, The Time Traveler’s Wife, Happy Feet, and who can forget Romeo & Juliet or Pride and Prejudice? And these are just a few…

If music is more your thing, perhaps update your playlist to include some of the old favourites just to play on Valentine’s Day: Endless Love (Diana Ross); You Can’t Hurry Love (Supremes); Because You Love Me (Celine Dion); I Think I Love You (Partridge Family); Crazy in Love (Beyonce); and I Will Always Love You (Whitney Houston). If you like Country Music, pretty much every song has to do with being in love or falling out of love or breaking up then making up.

Oh, the ups and downs of love.

A mother’s love; a spouse’s love; siblings and furry friends; friends. Love is action. Perhaps you show this by a hug when one is needed (and even when it’s not); listening; supporting even when you may not agree with a situation. Cooking for your friends and family. Showing concern for another being – human or animal. It is affection without expectation and is unconditional. This doesn’t mean it can’t get loud and annoying at times. Because we know it does. But love should always be respectful, even in times of strife.

So, celebrate love. Grab a good love story, a box of chocolates and kleenex and your family or best friend and spend some time together. Talk about your own love story. Or come to Mosaic for our Community Café and share your story with others. Call us for more information or visit our website for program descriptions and dates.

Written by: Dina Campeis; Community Relations Manager, Mosaic Home Care & Community Resource Centres. (416.322.7002 or 905.597.7000.

Community Mapping Project–recent article from Markham Life (Spring 2019)

Posted by admin on February 11, 2019 in Community, Mapping with Comments closed |


The Magic of Opera…the magic of rich, diverse community space…

Posted by admin on January 21, 2019 in Community, Creative, Education with Comments closed |

At Mosaic Home Care and Community Resource Centres we provide community space and host events that are open to the wider community.  We aim to facilitate connection, meaning, fun, education, interaction and to emphasise the value of “human being” across the full spectrum of being.

One of our more popular events, the Magic of the Opera, presented by Marcel Deurvorst (Life Institute at Ryerson), was back again last Thursday (17th January) at our Markham community resource centre.  This event explored the Opera Don Pasquale (Donizetti) and our next Magic of Opera event (special focus on Luciano Pavarotti) is this Thursday at our mid-town CNIB community resource centre.

2 17 jan

We asked our Community Resource and Social Engagement Coordinator, Beth Eshete, to provide her perspective of the Thursday event:

Magic of The Opera Blog – Anna Netrebko January 17, 2019

I used to be one of those people who was annoyed at even the thought of Opera. Who wants to hear people sing at such a high-pitch for hours on end?  But that all changed….

Excuse my ignorance but it’s necessary for me to set an honest tone for this life altering musical experience I had at Mosaic’s Magic of the Opera Event on January 17th, 2019.

I obviously don’t know a single thing about Opera, so imagine my surprise when I found myself completely mesmerized by the angelic voice of Anna Netrebko, a beautiful Russian operatic soprano. Introduced to us by Marcel Deuvorst, an opera aficionado, Anna’s work really was a delightful “first” to ease my way into the world of opera. Marcel did a great job of explaining her life, her musical background and even her personality.

Mosaic community members watched clips from the opera in complete silence, not wanting to interrupt the disposition in the room. At the end they asked Marcel questions freely about the singer, and Marcel was happy to answer.

Overall the event was fabulously successful with people asking me to register them for the second presentation by Marcel featuring Luciano Pavarotti on Thursday January 24, 2019.

It’s always wonderful when our community members are captivated by the programs offered and of course, we are excited to have Marcel present for us again this week!

Registration is still open for this presentation, if you are interested please feel free to give me a call at 905-597-7000 ext. 242 or!

Beth Eshete
Community Resource & Social Engagement Coordinator

Beth’s own experience supports the relevance of opening up community space and filling it with rich diverse experience.    

Join Mosaic at the IG Wealth Management Walk For Memories on February 2, 2019!

Posted by admin on January 14, 2019 in Alzheimer's, Walk for Memories with Comments closed |

Join Mosaic at the IG Wealth Management Walk For Memories on February 2, 2019!

2019 feb 2nd

This is a huge fundraising event that happens every year for Alzheimer’s disease. Mosaic is one of the many sponsors for this event and we are encouraging everyone to come out and support a great cause and also represent our company. If you’re worried about walking in the cold, don’t! The 2 km walk in indoors through the underground PATH of Toronto.

Mosaic is honoured to be involved in this event as we are all aware of the effects of Alzheimer’s disease on the individual, the family and even, you, the caregivers. Mosaic’s Meaning on Me and Person Centered Care Model actively promotes the importance of social inclusion, participation and community involvement, this is why participation in events like the IG Wealth Management Walk 2019 are important for all Mosaic staff and members.

Event Details:
When: Saturday, February 2, 2019
Where we start: Royal Bank Plaza @ Union Station
200 Bay Street, Toronto, ON
Where we finish: Sheraton Centre Toronto Hotel
123 Queen Street West, Toronto, ON

If you are interested in taking part in this walk with us, please sign up by clicking the link.

Where to Meet:
Once you register under our team name, you are able to send out recruiting and solicitation emails to your contacts for support. 

Our team will be meeting at The Royal Bank Plaza at Union Station, 200 Bay Street Toronto, ON at 8:30AM

The walk starts at 9:15AM so please arrive before that so we have time to organize with our team! And the first 10 people that sign up will be receiving a free Mosaic Team Shirt that we will all wear during this event!


Any Questions?

If you have any question regarding this event, please contact Beth Eshete at 905-597-7000 ext. 242. We’re hoping to see you and your families come out and support a great cause and have some fun while doing it!

Forget making New Year’s Resolutions. Try a Vision Board Instead!

Posted by admin on January 10, 2019 in Keynote with Comments closed |

Grab a coffee, a note pad and give yourself an afternoon of dreaming and then planning for the next year (or more).

To get yourself started, you need to be able to articulate what you want in life. This is a really big question. Break it down by asking what excites you and makes you happy? What does a good life look like? What activities or hobbies do you want to learn or improve upon? Do you want to go on a travel vacation? Or become more involved in your community. Whatever you come up with, make sure it is something that will bring you joy.

Now for the fun part! Start writing words and inspiring phrases, gather some pictures from your photo albums, magazines, online or even Pinterest!

For example, if you enjoy cooking, meeting with friends and losing the dreaded 10 lbs., while not spending a ton of money, what would your Vision Board look like? Think out of the box for the steps you could take to accomplish these goals. Maybe it would be to get a group of friends together for a monthly potluck where you bring a healthy dessert from a newly learned recipe. Perhaps getting together to volunteer at a community soup kitchen is more doable.

Some Vision Boards are more theme related. An African Safari perhaps? Pictures of the animals, who you will travel with, the food you will enjoy while there and so on. If you dream of this kind of vacation, and you need to save money towards it, you might find yourself preparing more home cooked meals than going to restaurants or buying that morning coffee on the way to work every day (no one said that reaching your goals would be easy).

Don’t overthink this. Don’t worry if there is no rhyme or reason to what makes you happy. This is a personal exercise that when you look at your board, it will make you smile and dream of what’s to come. What a positive way to start the day!

Put it all together by using a magnetic, cork or chalk board, a journal, or even your fridge! It could also be in an electronic format. Whatever works best for you.

Some tips for success:

– Commit to looking at the board at least weekly, daily is better

– Don’t just dream about the end goal – actively participate in the process of getting to the end goal. So even if the Africa Safari doesn’t pan out this year, you will have achieved some of the smaller goals to get you there: achieve financial success by eating out less and thereby losing weight. And that’s still a win!

Excerpt from a January 2019 Snap article and written by Dina Campeis.

European Society for Person Centered Health Care, 5th Annual Global Conference, 6th to 7th December 2018

Posted by admin on January 3, 2019 in European Society For Person Centered Health Care, Person Centered Care with Comments closed |

Nathalie Anderson and Jane Teasdale attended the European Society for Person Centered Healthcare conference in London (UK) where Jane was a Keynote speaker. Jane presented on community integrated models of care and addressed the barriers, tools and opportunities for meeting the social and emotional needs of persons with complex care needs living within our communities.



Mosaic is recognized internationally as a leader in the development of person centered care that addresses the social and emotional needs of the person and the importance of their many relationships with their community.

Person centered care has many layers and is much more than just “treating the person nicely”, or personalizing care needs, although these are indeed aspects of person centeredness. The importance of addressing social needs and providing accessible opportunities for engagement in interests and activities within our communities is being increasingly acknowledged as important to health. Research shows that health, well-being and life expectancy can be significantly impacted if we limit our focus to the clinical and personal supports while ignoring the person and their social and emotional needs.

Traditions – New and Old

Posted by admin on December 24, 2018 in Holidays - Christmas with Comments closed |

December seems to be the month many traditions are carried out, not only because of religious beliefs, but also because the kids are out of school and there are statutory holidays so most everyone has a few days off work to gather with friends and family. And, of course, the retailers remind us daily starting in November, that the gift giving season is upon us.

So, what is a tradition anyway? By definition, it includes customs, stories or beliefs that are handed down from generation to generation by word of mouth or actions.

Traditions that young and old have enjoyed over the years: the unveiling of The Bay downtown windows (and prior to that Eaton’s and Simpsons). The Santa Claus Parade. Work and personal holiday parties. Boxing day shopping! A quick survey of the staff at Mosaic Home Care revealed many traditions during the holidays, but mostly being with family and friends and eating food. LOTS of food. The phrase ‘food coma’ was mentioned several times.

A French tradition celebrated in Quebec and New Brunswick (and Belgium, France and Brazil) is Revellion. Every year, occurring the night before either Christmas and after attending Midnight Mass there is a feast that lasts long in to the night. The dinner is based on the word Reveil (waking) because participation requires staying awake long into the night.

It is not unusual to hear of families sharing stories about cooking and baking with grandparents and treasuring the ‘secret family recipes’ that have been passed down. It is wonderful to have hand-written recipes from relatives in the lovely script for those that were taught cursive handwriting. What will happen to future generations with technology? Printed recipes, while still meaningful, just aren’t quite the same.

More recent traditions for families and individuals may be to volunteer to help those less fortunate. It could be helping with serving a meal at a community shelter or agency, perhaps helping to wrap gifts at a senior’s residence, or for those who are creative, making a gift and donating it to those in need.

At Mosaic, we are working on our Twiddlemuff project. We are hoping to have enough knitted or crocheted twiddlemuffs to provide to seniors living with Alzheimer’s and other types of dementia a gift to open. We want them to rip off the colourful wrapping paper just like they did when they were young. Maybe scrunch the paper in to a ball and listen to the sound and feel the texture of the paper. And then to put their hands in to a warm muff. And, surprise, there are objects to twiddle inside the muff! This keeps busy hands engaged and helps calm an otherwise agitated person.

Traditions build relationships and help people feel included. And, they can happen at any time throughout the year. What are your family traditions? Will you make new ones in the coming year to reflect the changes in your life? Perhaps mailing a handwritten card is a tradition to start or return to. And, of course, calling those whom we have not spoken to all year for a few good laughs and catch-up.

At Mosaic tradition is our Annual Holiday Celebration! Join us and our entertainer ‘One Man Big Band’ on December 20th from 10:00 am to 12noon at The Shops on Steeles & 404. RSVP requested.

Traditions. Such a wonderful thing!

Written by: Dina Campeis, Community Relations Manager, Mosaic Home Care Services & Community Resource Centres

For more information about Mosaic Home Care, our Twiddlemuff project or our Annual Holiday Celebration, please call 905.597.7000 or email at

Gratitude & Remembrance Day by Dina Campeis

Posted by admin on November 4, 2018 in Remembrance with Comments closed |

This year is the 100th anniversary of Armistice Day, known as Remembrance Day in Canada.

The 11th hour of the 11th day of the 11th month. This year is the 100th anniversary of Armistice Day, known as Remembrance Day in Canada. Every year on this date, we remember. And we will continue to do so as time marches forward. But how we do this changes as the soldiers and family members of the Great World Wars pass away. Many have left memoires, photos, stories. Students learn about Wars in school from an early age through the Canada Remembers Program. Numerous university courses are available. Motion pictures and miniseries have been written and viewed by millions. Not just on these wars, but others as well that Canada has been involved.

So, let’s remember how the past influences today. Take a moment to think about this.

If you wear a Poppy, why? To remember past loved ones? Or to provide funds for current and future Veterans?

How do you feel when you wear it? Proud? Grateful?

Like many, my experience with Poppies is that I tend to lose them. Every year, I donate to the Legion’s Poppy campaign for the opportunity to wear a Poppy. It’s like a contest to see how long I can wear it before it disappears. One hour, one day, wow – a whole week! But it doesn’t matter. I just get another one. And another. And another. Every donation is what helps to ensure that the Legion will continue to support our Veterans and their Families. And this is how we will Remember.

‘The healthiest of all human emotions is gratefulness’ Hans Selye (Hungarian-Canadian scientist).

There are many quotes and studies on gratefulness, and they seem to boil down to a character trait that people have that is different from being thankful. Being grateful is a much deeper feeling of appreciation. For example, one university student may be thankful that his/her parents are paying for higher education but may have felt they were entitled to this. Another university student may be aware that his/her parents are working longer or perhaps dipping in to their retirement funds in order to fund this education. In this case, the student is grateful as they understand the implications and sacrifice of the parents.

If you have never practiced Gratefulness, this is the perfect month to try it. Discuss what it means to you and your family and friends to have your freedom and a peaceful life here in Canada. This will be sure to be an interesting discussion.

To show gratefulness in this month of Remembrance you can wear a Poppy, write a letter to a Veteran or donate a guitar to the Guitars for Vets Canada program. What a lovely way for the memory of a musical family member to be passed on through this program. There are so many ways to help and in so doing show how grateful you are for the way we live today.

On November 10th there will be a Remembrance Day Ceremony at the Shops on Steeles and 404, hosted by Mosaic Home Care & Community Resource Centres. We are honoured to have a few guests
from the Canadian Armed Forces for this event. For more information call 905.597.7000 or email us at

Also, Kimberly Davies of Client Services is running an 11 days of posts on Remembrance day that are worthwhile reading, thinking about and remembering. 

For more information about

Community Café, 22 October–Update!

Posted by admin on October 23, 2018 in CNIB Centre, Community, Comunity Cafes, Mid town, Mosaic, Social and isolation with Comments closed |

Our community café is a space for everyone, whether you want to sit and listen, talk and take part or lead and grow the community and its connections.  There will be activities and events as well as discussion and development of ideas as to how our communities could be better run and more deeply connected.  Stay engaged, active and involved!

Monday’s Café was held at Mosaic’s Community Resource Centre at The Shops on Steeles & 404, 2900 Steeles Avenue East, Markham (Lower Level by Centre Court).

Here is an update from Beth Eshete, our new Community Resource & Social Engagement Coordinator (COSEC):

The October Community Café at the Steeles Community Resource Centre was a success!

With competitive games of virtual tennis and bowling, light refreshments and an interesting discussion on isolation, this community café was both insightful and engaging.

After watching a short TEDx Talk by Elissa Altman called “Healing the Epidemic of Isolation for Senior Citizens”, the group discussed the importance of having a tribe that you connect with.

One of our members highlighted the physical and mental health benefits of human connection. The subject of responsibility was also brought up in discussion, where does the responsibility lie in ensuring social connection is made? Is it entirely up to the individual? Or does the obligation lie on family and friends? Or maybe the government by ensuring programs are affordable and accessible to everyone in order to combat isolation?

The wonderful thing about the Community Café is that it provides a setting where we are all able to freely express our ideas, concerns and bring our ideas to the table in a healthy judgement free zone.

If you are interested in joining us for our next Community Café or have any questions, please give us a call at 905-597-7000 or email us at We would love to have you! –

Beth Eshete

Our next Community Café event will be at our Mid Town office 29 October:


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