What a Party! Part 3– Speeches, Jane Teasdale and Nathalie Anderson, Directors and Owners Mosaic Home Care Services and Community Resource Centres
Thank you to all who attended our 5th Year Anniversary on October 29th, 2015
To all our guests, our community partners, members of the community and our very special mosaic members, WE, that is Nathalie and I, our frontline caregivers, our client services, operations and media marketing teams would like to welcome you to Mosaic Home Care Services and Community Resource Centres 5th anniversary celebration.
“We are especially pleased to welcome you to our new Community Resource Centre AT THE SHOPS ON STEELES AND DON MILLS, A FABULOUS COMMUNITY MALL, whose MANAGEMENT AND TENANTS ARE SO SUPPORTIVE OF OUR CENTRE.
Mosaic has long believed in the importance of businesses taking leadership roles in their community. We acknowledge the role we have as a gatekeeper between those who seek services because of their needs and the wider relationships, resources and services that are relevant to those individuals with respect to those needs.
Awareness of the wider whole is a key part of our culture and a major reason we decided to explore and commit to developing our gatekeeper role through our Community Resource Centres. Our society needs to invest in the social infrastructure that links people, their lives, their values and their cultures to each other as well as to the services, business and institutions that serve their needs.
We also care very much about the people we serve, the services we provide and how we provide them. We have been a very innovative company introducing a number of things WHICH ARE a FIRST IN CANADA:
We have 2 COMMUNITY RESOURCE CENTRES – these centres acknowledge our belief in that THE FAMILY, THE COMMUNITY and the person LIE AT THE HEART OF OUR BUSINESS MODEL.
WE HAVE RESEARCHED TRENDS IN complex care management, especially that of GERIATRIC CARE MANAGEMENT in Developing INTEGRATED CARE MANAGEMENT OVERSIGHT SERVICEs. We deliver these services through our joint venture WITH Audrey Miller, Managing Director of ELDER CARING INC. HAVING THE RIGHT SKILLS AND SERVICES TO MANAGE THE COMPLEX CARE NEEDS OF OUR MEMBERS IS VERY IMPORTANT TO US.
WE HAVE DEVELOPED AND CONTINUE TO DEVELOP LIFESTYLE SERVICE COMPONENTS WITHIN OUR CORE MODEL – THE PERSON IS THE OBJECT OF OUR SERVICE AND THE CARE WE PROVIDE A WAY TO ALLOW THE PERSON TO CONTINUE TO LIVE AS A HUMAN BEING.
We are placing increasing emphasis on the development of our client services team. We see our client services unit as a very important central cog in the development of our homecare service model. All future development in homecare are likely to run this central unit which is responsible for the day to management and oversight of care and other services.
WE HAVE also DEVELOPED SOME WONDERFUL PARTNERSHIPS OVER THE YEARS AT MOSAIC –
FIRST LINK MEMORY CAFÉ AT MOSAIC PARTNERSHIP WITH ALZHEIMER SOCIETY YORK REGION ANDREA UBELL AND JONATHAN MACRI – A WONDERFUL PLACE WHERE THOSE NEWLY DIAGNOSED WITH MEMORY ISSUES OR ALZHEIMER’S DEMENTIA CAN COME AND SOCIALIZE, GUEST SPEAKER, MOVIES, INTERESTING TALKS IN A NON-CLINICAL ENVIRONMENT.
Elder Caring Plus – PARTNERSHIP WITH AUDREY MILLER OF ELDER CARING INC. A GERIATRIC CARE MANAGEMENT COMPANY. ELDER CARING PLUS PROVIDES A LIGHT GERIATRIC CARE MANAGEMENT INTEGRATED WITHIN THE HOMECARE MODEL.
OUR LASTEST PARTNERSHIP WITH SHEPHERD VILLAGE – TO PROVIDE ADDITIONAL CARE TO THEIR RESIDENTS. SHEPHERD VILLAGE IS ALSO AN INNOVATIVE COMPANY THAT THINKS OUTSIDE THE BOX. THEY HAVE PROVIDED A WELCOMING ENVIRONMENT AND OFFICE FOR MOSAIC STAFF TO WORK FROM.
A large number of much smaller, but highly important community relationships that are too numerous to mention.
MOSAIC PROVIDES ALONG WITH OUR HOMECARE SERVICES WHICH ARE THE CORE OF OUR BUSINESS, WE CONSIDER A BIG PART OF OUR JOB IS EDUCATION. OUR TAGLINE IS PASSION, COMPASSION AND EDUCATION.
WE ARE VERY COMMUNITY FOCUSED. WE ARE THE FIRST PRIVATE HOMECARE ORGANIZATION TO PROVIDE RESOURCE CENTRES AND EDUCATIONAL HOBBY-BASED EVENTS FOR ALL AGES. WE NOW HAVE TWO RESOURCE CENTRES – ONE IN MARKHAM AND OUR NEW ONE LAST YEAR AT THE CANADIAN NATIONAL INSTITUTE FOR THE BLIND ON BAYVIEW. A VERY MODERN, SPACIOUS AND INVITING BUILDING. WE PROVIDE INFORMATION, IDENTIFY RESOURCES, AND PROVIDE LINKS TO OTHER COMMUNITY RESOURCES TO HELP FAMILIES. ALL OF THIS HELPS PEOPLE BECOME INFORMED ABOUT WHAT SERVICES ARE AVAILABLE AND WHERE THEY CAN GO FOR HELP – SO THEY CAN MAKE SOUND PLANS AND DECISIONS. EDUCATION IS POWER!!!
At Mosaic we have a WELL RESEARCHED VISION OF WHERE THE INDUSTRY AND ITS SERVICES MAY BE GOING AND WE ARE POSITIONING OURSELVES TO PROVIDE FOR THIS VISION AS THE FUTURE UNDFOLDS.
AT MOSAIC, WE BELIEVE IT’S REALLY IMPORTANT TO CREATE A SENSE OF COMMUNITY WHICH WE HAVE DEVELOPED THROUGH OUR LIFESTYLE SERVICES, ENGAGING THE COMMUNITY AT OUR RESOURCE CENTRES IN BOTH MARKHAM AND TORONTO FOR OUR CLIENTS, THEIR FAMILIES, SENIORS, AND CAREGIVERS AND OUR COLLEAGUES. WE KNOW HOW IMPORTANT COMMUNITY IS TO WELLBEING. YOU CAN VISIT OUR RESOURCE CENTRES AND EDUCATIONAL EVENTS. STAY CONNECTED THROUGH OUR BLOGS, NEWSLETTER AND EVENTS IN THE COMMUNITY. IF YOU WOULD LIKE TO BE ADDED TO OUR NEWSLETTER OR BLOG CUSTOMER LIST PLEASE SEE MALA OR KEVIN.
WE WOULD LIKE TO THANK THE Following:
SHOPS ON STEELES AND 404 MANAGEMENT IN HELPING US SET-UP FOR THIS EVENT AND PROVIDING A WONDERFUL COMMUNITY MALL FOR THE NEIGHBOURHOOD.
ALZHEIMER’S YORK REGION – ANDREA UBELL AND JONATHAN MACRI
AUDREY MILLER – ELDER CARING INC.
ASHLEY KWONG – FROM MEMORY AND COMPANY – SPA -ANOTHER WONDERFUL SPACE AND PROGRAMS
SHEPHERD VILLAGE RETIREMENT RESIDENCE
AND BRIAN KATZ FROM MUSIC CAN HEAL WHO HAS BEEN ENTERTAINING US THIS EVENING. BRIAN IS A WELL KNOWN JAZZ MUSICIAN.
EACH OF OUR MOSAIC STAFF BRING THEIR OWN EXPERTISE, STRENGTHS AND IDEAS TO THE TEAM, THEY GIVE THEIR ALL FROM THE CLIENT SERVICES, TO ADMIN AND THE MARKETING TEAM TO OUR CAREGIVERS OUT IN THE COMMUNITY VISITING OUR MEMBERS EACH AND EVERY DAY! WE ARE A TEAM THAT WORKS TOGETHER AS ONE!
Our Mosaic Team!
Bev – Operations Administrator
Candice – reception and administration
MALA – MARKETING COORDINATOR
KEVIN – MARKETING AND MEDIA ASSISTANT
KIMBERLY MANAGING DIRECTOR
Candace – Client Services
Kathy – Client Services
Jennifer – client services
Martha – client services Liaison
Pauline – client services
Sathursha – client services
Cleonice – client services
Catherine – Registered Nurse – assessments and working with our PSW’s.
For the past five years Mosaic has pushed the envelope in the world of homecare, and will continue to do so moving forward through the values of passion, compassion and education. Mosaic has been providing the GTA with high quality home care services, flexible foot care services, and impeccable nursing services. Mosaic’s drive to constantly improve has led to innovated services like Elder Caring Plus, the first geriatric care management service of its kind in the country. Our attention to detail in our personalized care has led us to focus on lifestyle & socialization helped us to create the Meaning of Me. Mosaic’s free community events and community resource centres reinforce our values of compassion and education. In the five years that Mosaic has been in existence, Mosaic has constantly looked to improve on its services while looking to the future. Moving forward Mosaic will continue this approach, after all it is the Mosaic way! And let us not forget our newest Partnership
We look forward to continuing to provide the highest quality of personalized care for our clients while being a pillar for the senior’s community in the GTA through our values of passion, compassion and education. We look forward to continuing to push the envelope in the world of home care and health care while finding more innovative ways to provide better, and newer services. Finally we look forward to seeing you at our 10 Year Anniversary Celebration in 5 years’ time!